Deaths of Mail-Order Pets in Mystery Boxes Set Off a Backlash in China
By Tiffany May
HONG KONG — The mystery pet boxes are listed on e-commerce platforms in China as a bargain, priced at little more than a few dollars, and they often contain cuddly animals ready to be mailed straight to your doorstep.
The recipients of the pet “blind boxes” typically don’t know exactly what’s inside — other than that it’s a puppy, a kitten, a hamster or an unhatched turtle egg. Though the unauthorized transport of live animals across the country is illegal, that has not stopped vendors from openly holding cheap sales and promising fast deliveries. The practice has become increasingly popular.
But many of the animals have ended up dead or suffering from infections or organ damage during the winding journey through China’s postal system after they have been dispatched by breeders.
This week, the Suzhou Municipal Postal Administration’s discovery of dead animals among 13 packages at a depot in eastern China, headed to a village in Jiangsu Province, set off a furor. It was the second instance this month, after about 160 crates containing puppies and kittens were found by animal rescuers in a Chengdu shipping facility.
VideoA recent rescue effort saved 160 puppies and kittens from a “blind box” online sale in China. The practice lists boxes on e-commerce platforms and mails live animals straight to the door, spurring outrage from animal rights activists.
Video footage of the earlier episode posted by the rescuers of the malnourished animals piled into plastic-wrapped crates circulated widely online, casting harsh scrutiny on the industry and prompting internet users to denounce the maltreatment of the animals.
“We could hear them crying in discomfort,” the Chengdu Love Home Animal Rescue Center wrote on Weibo, the Chinese social media platform, last week after its volunteers worked to feed and revive the animals.
Last September, an animal rescue group said that 5,000 dogs, cats and rabbits were found abandoned in perforated cardboard boxes at a shipping warehouse in Henan Province. As volunteers rushed to rescue the surviving animals, they found that about 4,000 had already died.
Blind boxes promise the thrill of the unexpected and the chance to own a coveted collectible or particular breed of dog at a lower-than-market price. In the past few years, vendors on China’s e-commerce platforms have lured consumers with photos of figurines, comic books, clothes or makeup products. One of the largest manufacturers of blind-box figurines, Pop Mart, entered the Hong Kong stock market in 2020.
China banned the live transport of dogs and cats across provincial boundaries in 2011 without a health certificate signed by a government-approved vet at the animal’s place of origin.
Peter Li, a China policy specialist at the Humane Society International and an associate professor of East Asian politics at the University of Houston-Downtown, said that the mystery pet box phenomenon was not only a “gross inhumanity,” but also a public health risk.
“The fact that China’s surveillance system has failed to capture the illegal trade is because it looks like a normal business operation,” Dr. Li said in an email.
Instead of buying items in stores, some shoppers in China prefer to have mystery boxes sent through the mail.Andy Wong/Associated Press
“Those involved in the mystery box ‘business’ are encouraging irresponsible pet ownership, irresponsible consumption habit and encouraging disrespectful behaviors toward nonhuman animals,” he said. “Shipping companies and delivery services have the duty not to handle shipment that is ethically questionable, legally liable and socially toxic.”
He added that while animal-protection groups in mainland China have been encouraging the adoption of rescue animals, the mystery-box model is a supply-driven trade, driven by breeders with too many animals who seek to lure younger customers with the promise of expensive breeds of pets at low prices.
Even among people who have bought mystery boxes of other items but not pets, there was a recoiling at the idea of mailing animals.
Zhang Luyuan, a 33-year-old worker at a tourist attraction in the Chinese city of Fuzhou in Fujian Province, once indulged in blind-box purchases. “Those who buy blind boxes have a bit of wishful thinking and want to get what they want with less money,” he said by phone. But after spending $60 on a mystery box for what he thought were high-quality sport jerseys, he found subpar products inside.
“Since buying that blind box, I learned that meat pies won’t fall from the sky, and I have been buying the products the honest way,” he said, using an idiom similar to “there’s no free lunch.”
He said the delivery of living animals in mystery packages was tantamount to abuse, a lucrative way for breeders perhaps to get rid of those that are ill and unlikely to survive.
ZTO Express, the company behind both botched shipments of animals this month, could not be reached for comment. In a statement on May 4, it apologized for failing to enforce safety laws and said that it needed to “uphold correct life values.”
The company added that it would close the Chengdu delivery facility where the 160 crates were found, would cooperate with the police investigation and would enhance safety training. In another statement on Wednesday, ZTO said it had sought to regulate and reverse the delivery of live animals since May 5. The company added that the animals found in Suzhou were already being returned to their place of origin, but had been stranded at a shipment centers.
The police and postal authorities in Chengdu and Suzhou also could not immediately be reached for comment.
The backlash this month has prompted many breeders to remove their listings from popular e-commerce sites such as Pinduoduo and Taobao.
Li Ruoshui, a 19-year-old university student in Shanghai, said he had bought more than a dozen blind boxes of Harry Potter and anime figurines as gifts over the past two years.
“My sister really enjoys the surprise when opening the box, because you don’t know what you’re going to get,” he said in a phone interview. “I think that’s how blind boxes stand out from other products.”
But he said that the concept of blind boxes should never be extended to living animals, and questioned whether the customers who buy pet boxes actually want to take care of the animals inside or are doing it for the novelty.
“I will never buy pet boxes,” he said. “I like small animals, and transporting them in blind boxes is very unsafe and increases the chances of their abandonment.”
Liu Yi contributed research from Beijing.